General FAQs
Yes, you can use Visa, Mastercard or American Express credit cards.
Yes, absolutely. All carts are being saved for a week. Therefore, we will send a gentle reminder to your email address about your abandoned cart.
First of all, check if you’re using Visa, Mastercard or American Express credit card. Secondly, make sure that your balance is correct. If you still have any troubles with the payment process, please don’t hesitate to contact our friendly support team.
No, we do not have this option. Our site is 100% safe and qualified by Stripe, so you can use a card without any worries. You can also always request a refund if something went wrong with your shipment.
Orders and shipping
After placing an order, the manufacturer will process it within 3-4 business days. You will receive a tracking number to monitor your order’s progress and can expect delivery in approximately 14 working days. For more information on our shipping procedures, please visit our website’s Shipping Policy page.
We offer delivery services to a wide range of European and North American countries including
Australia, Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Luxembourg, Netherlands, New Zealand, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.
Discounts
All promotion codes advertised on our social networks or website are guaranteed to be fully valid. If you encounter any issues with their functionality, we kindly request that you notify us so that we can ensure you receive the benefits promised to you.
New level of quality
Free & express shipping
Guarantees and safety
Support at all times
Art of Diamond Painting is an international e-commerce platform that specializes in offering a wide selection of custom and catalog diamond paintings. Our goal is to facilitate the accessibility of premium paintings with efficient delivery times, all at competitive prices.
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